Overview

Learn about Bask's key features and how to use them.

From getting help, to various methods of providing treatment, to our reliability and security, we've got you covered.

Key Features

Bask provides you with a complete suite of tools for launching, scaling or growing a telemedicine business. We have a variety of features that will help you provide treatment to your patients, and help you grow your practice. Depending on the plan that you choose, you can find everything you need to build your business online. From showcasing your treatments and products, to processing payments, to making your store work for you. Bask offers:

A Complete Storefront - We provide you with a complete storefront that you can customize to your liking. You can add your own logo, change the colors, and even add your own custom CSS.
Patient Portal - We provide you with a complete patient portal that you can customize to your liking. You can add your own logo, change the colors, and even add your own custom CSS.
E-prescribing - We provide you with the ability to e-prescribe medications to your patients. This is a great way to increase your revenue, and provide your patients with the medications they need.
Pharmacy Fulfillment Network - We provide you with the ability to fulfill prescriptions through our network of pharmacies. This allows you to get your patients the medications they need, without having to worry about the logistics.
Patient Questionnaires - We provide you with the ability to create patient questionnaires. These questionnaires can be used to gather information about your patients, and help you provide the best treatment possible.
Landing Pages - We provide you with the ability to create landing pages. We offer prebuilt templates or you can create your own from scratch.
Payment Processing - We provide you with out of the box capabilities to process payments. We handel the underwriting, so you can accept payments right away, from all major card providers.
Dedicated Support - We provide you with dedicated support, 24/7. We are here to help you with any questions or concerns you may have. We are here to help you succeed.
Compliance - We provide you with the ability to provide treatment across the United States. We handle all the compliance for you, so you can focus on providing treatment.
Custom Integrations - We provide you with the ability to integrate with any third party service. We have a variety of prebuilt integrations, or you can create your own.
Custom Domains - We provide you with the ability to use your own custom domain. You can use your own domain, or you can use a subdomain of bask.bio or bask.health.
Analytics & Reporting - We provide you with a set of reporting tools that you can use to track your business. We offer a variety of reports, or you can create your own.
Notification Center - Notify your patients when it really matters. We provide you with a notification center that you can use to send notifications to your patients. You can send notifications via email, text, or push notifications.
Robust APIs - We provide you with a robust set of APIs that you can use to integrate with your own systems.

Bask Care Engine

The turnkey solution to launch a patient-first digital health experience. Bask Care is a complete telemedicine platform that allows you to launch, scale and grow a direct to consumer e-commerce brand. In days you can launch a HIPAA-compliant, branded, white labeled, patient experience; all without one line of code.

Turn your anonymized patient data into actionable insights with our care engine. Our care engine allows you to automate care plans, and visualize your patients progress towards their care goals.

Treatment Options

Bask allows you to provide treatment to your patients in a variety of ways. We offer a variety of treatment options, and we are always adding more. You can sell over-the-counter (OTC) medications with ease, prescribe and ship prescription medications, and even medical devices. We are always adding more treatment options, so if you don't see what you are looking for, please reach out to us and we will be happy to help.

Bask is designed to put patient outcomes first. Automate care plan delivery, visualize your patients progress towards their care goals, and provide your patients with the best treatment possible.

Virtual Clinics

Launch and grow your virtual clinic online in a few easy steps with the Bask platform. Access our user-friendly clinical tools like scheduling, charting and billing in a unified portal, and deliver medications and labs to your patients’ door, all using Bask's workflow automation engine to differentiate your business by designing a delightful patient experience.

Bask Uptime and Security

We need to be available when your patients need you most. We utilize a vast edge network so that your storefront never goes offline. We have maintained a 99.99% uptime as a platform, for the past 60 days, and we are always working to improve our uptime. Uptime is a way to measure the reliability of a system. It is the percentage of time that a system is available to perform its intended function. This includes online storefronts, patient portals, APIs, and all other systems.

We want you and your patients data to be safe, secure and maintain proper ownership. With Bask, your data is yours. We do not sell your data, and we do not share your data with third parties. We do not own your data, you do. We have a variety of security measures in place to ensure your data is safe. We utilize industry standard security measures, and we are always working to improve our security. We welcome anyone who would like to try to penetrate our systems. We have a bug bounty program, and we will pay you for any vulnerabilities you find.

Pricing plans

Depending on the type of business you are running, the treatment(s) you are offering, and your patient experience, your needs might vary. Because of this, Bask offers a variety of subscription plans that have different monthly fees, transaction fees, and features. Every plan can be tried for free. Accessability is at the core of what we offer. We offer a free plan, a start-up plan, an enterprise plan, and custom plans tailored to your needs.

The Bask plans can change at any time and are viewable on our pricing page (opens in a new tab).

How to get help

We are here to help you succeed. From our white-glove setup experience to a dedicated support team that is available 24/7. We are here to help you with any questions or concerns you may have.

Our collection of help guides and materials is growing and we plan to continue to create more. If you have any suggestions, please reach out to us.

The resources that are coming soon, to help you succeed are:

Bask Help Center Youtube Channel
Bask courses
Bask Blog (opens in a new tab)
Bask Community forums
Webinars
Bask Support

Brief Overview

Video tutorials & walkthroughs coming soon

Complete the setup process. This is an important first step, in ensuring your storefront is setup to succeed online.
Once you have completed the setup process, please wait while our team compiles and submits all your information for review by the proper compliance certification authorities.
While this process is occurring, take the time to build your questionnaires and landing pages. Add in your product details, the doctors you will be using, and just familiarize your self with the system.
Test it out! You can run through your questionnaire, checkout, patient portal and all in test mode while we work to get you certified.
Boom! With your certifications in hand, you can now begin providing treatment publicly across the United States. Feel free to reach out to us with any questions or concerns while you get started.

Documentation

The documentation is available at bask.bio (opens in a new tab) and bask.health (opens in a new tab).

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